PRIVACY POLICY
Last Updated: October 26th, 2024
BFITNESS ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our app, or engage with our services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information
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Name
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Email address
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Phone number
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Payment details (e.g., credit card information)
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Health and fitness-related information you provide (e.g., medical conditions, fitness goals)
Non-Personal Information
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Browser type
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IP address
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Device information
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Usage data (e.g., how you interact with our app and website)
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and maintain our services
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To process payments and manage memberships
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To personalize your experience and customize content
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To send you notifications, updates, and promotional offers
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To monitor and improve our website and app
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To comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
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Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, cloud storage providers). These parties are obligated to keep your data confidential and use it only for the purposes of providing services to BFITNESS.
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Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of BFITNESS, our users, or others.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
5. Retention of Information
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Tracking Technologies
Our website and app may use cookies and similar technologies to enhance user experience and track usage data. Cookies are small files stored on your device that enable certain features, such as saving your preferences. You may disable cookies through your browser settings, but this may limit your ability to use certain features of our website or app.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: You have the right to request access to the personal information we hold about you.
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Correction: You can request that we correct or update inaccurate or incomplete information.
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Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
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Data Portability: You can request a copy of your personal data in a structured, commonly used format.
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Withdraw Consent: If you have provided consent for specific data processing activities, you may withdraw your consent at any time.
To exercise these rights, please contact us at info@bfitnesstraining.ca
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take immediate steps to delete it.
9. Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
BFITNESS reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and app. Your continued use of our services after any changes will constitute acceptance of the new policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your data, please contact us at:
Email: info@bfitnesstraining.ca
Phone: 226-378-2568
